Hemlane vs. RentRedi: 3 Differences You Should Know

While most property management softwares can help - how will you know which one gives you the most bang for your buck? If you are a landlord or soon-to-be landlord, you know how important it is to find the best software that fits your needs.

There are countless reviews online, so coming to a decision for your rental property can be challenging when you don’t know which reviewers have rentals like yours. This is why we are here to provide you with a comparison of the property management tools available and to highlight the key differences you should know when deciding on your platform. From product features to pricing, we’ve listed them out for you to compare.

In this article we’ll dive in and see 3 key differences between Hemlane and RentRedi and provide you with a checklist to see what each platform offers:

Advertise your rental so it will be seen

We’ll start this journey at the beginning of your vacant rental property: finding the best and most qualified tenants that the city has to offer. What better way to find them than to be where they are looking?

Hemlane helps get your property on qualified tenants’ radar by syndicating your listings to over 30 listing websites including Apartments.com, Zumper, and Realtor.com. With the flick of a switch, you’ll see your listings advertised with new leads coming direct to your inbox. We understand how important it is to find a tenant quickly as vacancy causes you to lose rental income every single day that it sits empty. This is why Hemlane offers an option of Premium listing as well to reach 5x more leads by syndicating your listings to Zillow, Trulia, Rent.com, and more!

RentRedi also allows you to list your rentals to reach leads, however they currently only list them to Realtor.com and Doorsteps.

Bonus: Hemlane can also introduce you to a local leasing agent from a network of licensed agents and managers reviewed by rental owners like yourself. These experienced agents and managers facilitate turnover coordination, property showings, inspections, and more!

Receiving rent faster without fees

Taking cash or checks to the bank can take hours out of your day, especially if you have to physically drive to a bank branch. It should be a no-brainer to use a property management portal for automated rent collection. And if you are still using Zelle, direct deposit, Venmo, or Paypal, learn more about the risks here.

Both platforms offer online payment methods but Hemlane makes payments through ACH (bank-to-bank) easier than ever. All ACH payments are completely free and typically take 2-3 business days to deposit into your account. RentRedi charges $1 for ACH payments and these payments typically take 4-5 business days to reach your account.

24/7 maintenance and repair coordination

Water leaks can happen at any time and are incredibly risky with the damage that a leak causes to your property. This is why providing you with a top-rated 24/7 emergency team is imperative to allow you the sleep you deserve at night. Hemlane and RentRedi both offer 24/7 repair coordination for your rental property but the teams and user experience are drastically different.

At Hemlane, repair coordination is done in-house by professionals with an extensive history and background in home repairs. In addition to being subject matter experts in maintenance and repair, the repair coordinators work directly with the product team to provide a seamless experience and continuous feedback loop. What are some examples of this? Troubleshooting. Tenants will go through an extensive troubleshooting process, with 7% of your tenants’ requests automatically closed (the tenant solves the problem with Hemlane’s step-by-step resolution process), without getting a vendor onsite. This process puts more money into your pockets, as you don’t have unnecessary service call charges. Hemlane automatically updates its troubleshooting branches and workflow with every new request that comes into the system.

Setting up your service professional preferences (your own handyman or a third party), thresholds, responsibilities, billing, and home details is all done directly online in the Hemlane portal. This allows you to add instructions that make sure every request is handled correctly. When you update your preferences, the coordinator is automatically updated as well.

Finally, Hemlane asks for you and your tenant to review your repair coordinator and the onsite service professional after the completion of each request. The average rating on a repair coordinator is 4.8 stars. And typically, the same coordinator is assigned to your requests which means someone really gets to know you, your tenants, and your rental. Because it’s an inhouse team managing the process, quality is controlled much easier.

RentRedi uses a third party for its maintenance and repair coordination. They do not have a direct feedback loop on troubleshooting, may have multiple coordinators assigned to your requests without them talking to one another, and cannot ensure the quality as it is outsourced.

Hemlane vs. RentRedi: Side by Side

Don’t worry, we didn’t forget. As promised below is a checklist comparing the two platforms to ensure you have all the information needed to make an informed decision.

Features RentRedi Hemlane
Rent payment Yes, $1 per transaction Yes, completely Free
Manual payments Yes Yes
Auto Late Fee Yes Yes
Applications Yes Yes
Screening Yes, $35 Per Screening Yes, $30 Comprehensive Screening
Maintenance Tracking Yes Yes + ablity to upload photos
Troubleshooting Not Listed Yes - Online + on the Phone
Repair Coordination Outsourced Yes
Service Network Not Listed Yes
Auto Payment Yes Yes
Support Yes Yes
Free Onboarding Not Listed Yes - Account Rep Provided
Licensed Leasing Agents No Yes
Premium Listings No Yes
Advertising Yes, only on Realtor.com and Doorsteps Yes, listings on 30+ websites
Premium advertising No Yes, 7 premium websites
Communication Yes Yes + text notification
Cloud Storage Yes Yes
Free Team Accounts Yes Yes
Reports Yes Yes
Listing Page Yes Yes - Can Integrate on Your Website

Which platform is for you?

If you want strong maintenance and repair coordination and free online rent collection, then Hemlane is the clear winner.

Hemlane offers an easy to use platform for both tenants and landlords without being nickel and dimed after registering. The platform also provides faster payment processing, an in-house 24/7 repair coordination team, and a vast network of service professionals and agents to allow you to spend less time managing and more time on your other endeavours.

All that being said, this section is for you to decide on which platform is best for you based on the information above!

You can try Hemlane for free yourself, and see why our users are giving us 5-star reviews consistently!

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