Hemlane vs. RentRedi: 3 Differences You Should Know

While most property management software can help your rental business, which one gives you the most bang for your buck? If you are a landlord or closing on your first rental property, finding the best software that meets your needs is key to your success.

With countless reviews online, coming to a decision for your rental property can be challenging when you don’t know which reviewers have rentals like yours. We’re here to help you make a decision by providing a comparison of the property management tools available and to highlight the key differences you should know about each platform. From product features to pricing, we’ve created a comprehensive list for you to compare.

In this article we’ll dive into 3 key differences between Hemlane and RentRedi and provide you with a checklist to see what each platform offers.

Hemlane vs. RentRedi: Side by Side Comparison

Don’t worry, we didn’t forget. As promised below is a checklist comparing the two platforms to ensure you have all the information needed to make an informed decision.

Features RentRedi Hemlane
Rent Payment $1 per transaction Free!
Manual Payments Yes Yes
Auto Late Fee Yes Yes
Applications Yes Yes
Tenant Screening $35 basic report $40 comprehensive report
Maintenance Tracking Yes Yes
Troubleshooting Not Listed Yes, Online + on the phone
Repair Coordination Yes, outsourced team Yes, in-house 5-star rated team
Service Network Not listed Yes
Auto Payment Yes Yes
Support Yes Yes
Free Onboarding Not listed Yes
Licensed Leasing Agents No Yes
Advertising 2 websites 30+ websites
Tenants Messaging Yes Yes + text notification
Cloud Storage Yes Yes
Free Team Accounts Yes Yes
Reports Yes Yes
Listing Page Yes Professional listing page

Find Your Tenant in 30 Days or Less!

What is the most important part of a rental property? Of course, it has to be renting it to the best tenants your city has to offer. The best way to find your next tenant is to advertise your property on the websites they are already searching on!

Hemlane gets your listing in front of the eyes of qualified applicants by publishing your advertisement to over 30 listing websites including Apartments.com, Zumper, and Realtor.com. With the press of a button, you’ll see your listings go live with new leads being sent directly to your inbox. We understand how important it is to find a tenant quickly, as you lose out on income if it's empty. This is why Hemlane offers an option of Premium listing! With this, you can reach 5x the leads you normally see by syndicating your listings to Zillow, Trulia, Rent.com, and more!

RentRedi also allows you to advertise your rentals through their platform, however they only publish your listing to two platforms to date: Realtor.com and Doorsteps.

Are you feeling overwhelmed by the thought of having to find a tenant as soon as possible?
Hemlane can introduce you to a local leasing agent from within our network in your area. Working with them, you can find your next tenant through these experienced agents and managers as they facilitate turnover coordination, property showings, inspections, and more!

Get Paid Faster with Free Online Transactions

Traditional property management takes more time out of your day as you must collect rent then rush over to your local bank to deposit the rental income. Make the most out of your time and automate this process. Through Hemlane and other property management platforms, you are able to automatically collect your rent on time and have a record of these transactions.

Although Hemlane and RentRedi offer online payment methods, how do the two differ? Through Hemlane, payments are made through ACH (bank-to-bank) and are completely free, saving you and your tenants money! All ACH payments on Hemlane typically take 2-3 business days to deposit into your account and you are notified when tenant’s make their payments.

RentRedi on the other hand, charges $1 for each ACH payment and these payments can take 4-5 business days to reach your account.

Are you using other platforms like Zelle, Venmo, Paypal, or through direct deposit? These platforms have some associated risks when receiving rent payments through them. You can learn more about the risks here.

24/7 Repair Coordination From a 5-Star Team

Water leaks can happen at any time and are incredibly risky with the damages it can cause to your property. This is why providing you with a top-rated, 24/7 emergency team is imperative to allow you to get the sleep you deserve every night. What sets Hemlane’s repair coordinators apart from those at RentRedi?

At Hemlane, repair coordination is done in-house by professionals with an extensive history and background in home repairs. In addition to being subject matter experts in maintenance and repair, the repair coordinators work directly with everyone to provide information on the progress.

What are some examples of this? Troubleshooting. Tenants will go through an extensive troubleshooting process with each request. Through troubleshooting, 7% of your tenants’ requests are automatically closed (the tenant solves the problem with Hemlane’s step-by-step resolution process), without getting a vendor onsite. This process puts more money into your pockets, as you don’t have unnecessary service call charges. Hemlane automatically updates its troubleshooting branches and workflow with every new request that comes into the system.

Setting up your service professional preferences (your own handyman or a third party), thresholds, responsibilities, billing, and home details is all done directly online in the Hemlane portal. This allows you to add instructions that make sure every request is handled correctly with the right people involved. When you update your preferences, the coordinator is automatically updated as well.

Finally, Hemlane has you and your tenant review your repair coordinator and the onsite service professional after the completion of each request. The average rating on a repair coordinator is 4.8 stars. And typically, the same coordinator is assigned to your requests which means someone really gets to know you, your tenants, and your rental. Because it’s an in-house team managing the process, quality is controlled much easier.

RentRedi instead uses a third party company for its maintenance and repair coordination. They do not have a direct feedback loop on troubleshooting available, may have multiple coordinators assigned to your requests (without having them talking to one another), and cannot ensure the quality as it is outsourced.

Which platform is best for you?

If you want strong maintenance and repair coordination and free online rent collection, then Hemlane is the clear winner.

Hemlane offers an easy to use platform for both tenants and landlords without being nickel and dimed after registering. The platform also provides faster payment processing, an in-house 24/7 repair coordination team, and a vast network of service professionals and agents to allow you to spend less time managing and more time on your other endeavours.

All that being said, this section is for you to decide on which platform is best for you based on the information above!

You can try Hemlane for free yourself, and see why our users are giving us 5-star reviews consistently!

Featured Tools
Finding and Selecting the Best Tenant
For a $2,000 monthly rental: 1. You lose $1,000 if you have your rental on the market for 15 additional days. 2. You lose $1,000+ for evictions. Learn how to quickly find and select a qualified tenant while following the law.
More Tools